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FAQ Relataed To Mobile Service

  1. Did you use GPRS internet  in your  Prepaid Mobile?

    • Yes

  2. Please tell us about voice mail service

    • Voice mail is a computer based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone.

  3. Does 3G/ WCDMA enable user to access internet without adding additional 1x or EVDO.

    •  Yes

  4. Does 3G/WCDMA work all over Ethiopia?

    •  Currently 3G/WCDMA works in Addis Ababa soon will be avialable in other major cities.

  • How do I save the message center number in my Mobile?

    • Step1:Go to menu

    • Step 2:Go to message

    • Step3:Go to message setting

    • Step4:Select text message

    • Step5:Select message center

    • Step6:Fill message center number +251911299708

  • How to change the Language for (909/904/994)

    • Option 1:Dial to 909 and can change the language by pressing

      • 6 and then 1 for Amharic and

      • 6 and  then 2 for English on the IVR (interactive voice response) menu and then you can choose the language you prefer.

    • Option 2:To change 994 languages, for Amharic press 3 and then 1, for English press 3 and then 2.

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